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Poly Reviews

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Overall Rating

5.0
10 Reviews
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About Poly

Poly is a global communications company providing high-quality audio and video solutions for businesses and individuals including headsets, conference phones, video conferencing equipment and software solutions for remote work and collaboration. Poly's goal is to make it easy for people to connect and communicate effectively, no matter where they are in the world. They are committed to sustainability and ethical business practices, and strive to make a positive impact on their customers, employees, and the planet.

Poly Pros & Cons

The pros and cons of poly.com are based on user reviews and product analysis. Here are some of the key points:

Pros:

  • High-Quality Audio and Video: Poly products are known for delivering clear and crisp audio and video, enhancing communication in virtual meetings.
  • Ease of Use: The devices and software are designed for user-friendly experiences, making setup and operation straightforward.
  • Integration: Poly products integrate well with various platforms, providing versatility in different work environments.
  • Innovative Features: The inclusion of advanced features like noise cancellation and automatic camera framing improves the quality of virtual interactions.

Cons:

  • Cost: Poly products can be on the higher end of the price spectrum, which might be a consideration for budget-conscious users.
  • Complexity: Some users may find the range of features and settings overwhelming, leading to a steeper learning curve.
  • Hardware Compatibility: There may be occasional compatibility issues with non-Poly hardware, requiring additional troubleshooting.
  • Software Updates: Keeping the devices updated with the latest software can be a hassle for some, especially in larger setups.

These points reflect general trends in feedback and may vary based on individual experiences and specific product use cases.

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Poly Customer Reviews (10)

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Jennifer Torres
Jennifer Torres
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Feb 11, 2023
Jose Reeder
Jose Reeder
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Feb 10, 2023
Eloise Joyce
Eloise Joyce
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Feb 9, 2023
Sara Propst
Sara Propst
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Feb 8, 2023
Bernadette Downs
Bernadette Downs
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Feb 8, 2023
Veronica Frey
Veronica Frey
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Feb 7, 2023
Dennis Pfeffer
Dennis Pfeffer
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Feb 6, 2023
Orlando Romani
Orlando Romani
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Feb 5, 2023
Harrison Van De Bilt
Harrison Van De Bilt
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Feb 5, 2023
Noémi Faure
Noémi Faure
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Feb 4, 2023

Poly Customer’s Q&A

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Poly Features and Benefits

Key features and benefits of poly.com include:

High-Quality Audio & Video: Poly's hardware is recognized for its superior audio and video quality, which is essential for effective communication in virtual meetings.

Ease of Use: The devices and software are designed with the user in mind, ensuring that setup and operation are intuitive and straightforward.

Integration: Poly products are compatible with various platforms, making them versatile tools in different work environments.

Innovative Features: Advanced features such as noise cancellation and automatic camera framing are included to enhance the quality of virtual interactions.

Comprehensive Product Range: Poly offers a wide array of products, including headsets, business phones, conference phones, and video conferencing products.

Support Services: The company provides extensive support, professional, managed, and training services to ensure customers can fully utilize their products.

These features and benefits position Poly as a leading provider in the field of collaboration and communication technology.

Poly Pricing

The pricing for products and services on poly.com varies depending on the specific items or solutions required. For example, professional-grade video conferencing devices such as the Poly Studio E70 start at $3,499 USD, and the Poly Studio X70 starts at $6,999 USD. These are indicative prices for high-end equipment designed for enterprise-level use.

For more scalable solutions, such as voice assistant services, pricing is typically structured on a per-minute basis. This includes not only the usage of the service but also proactive performance improvements, maintenance, and support around the clock.

Entry-level video conferencing solutions like the Poly Studio Series have a starting price of $2,200 as a one-time fee. This would be suitable for businesses looking for quality video conferencing capabilities without the need for extensive enterprise features.

It is important to note that these prices are subject to change and may vary based on promotions, specific configurations, or updates to the product line. For the most accurate and up-to-date pricing, direct consultation with poly.com or an authorized reseller is recommended.

Payment Method

The payment methods accepted by poly.com include:

  • Online Electronic Check
  • Credit/Debit Card
  • Select 529's
  • International Wire Transfer

For online payments, customers can use electronic checks or credit/debit cards. Additionally, select 529 accounts are accepted for educational expenses. International customers may utilize wire transfer services for their transactions.

When paying by mail, paper checks are accepted. It is important to allow extra time for postal delivery, which can take up to 2-3 weeks. The check will only be credited to the student account once it arrives at the cashier's office.

In-person payments can be made at the University Cashier's Office. They accept cash or paper checks, but credit or debit card payments cannot be processed there.

For those interested in using a Payment Plan for Registration-Tuition, enrollment in the plan is required prior to the system-wide due date for the quarter.

Please note, the specifics of the payment methods are based on the information available and are subject to change. Customers should refer to the official Poly website or contact customer service for the most current details.

Poly FAQs

FAQ

Poly Alternatives

The top 10 alternatives to poly.com are:

  1. UNITY: A platform for creating and operating interactive, real-time 3D content.
  2. Sketchup: A 3D modeling software for professionals and creatives.
  3. D5 Render: A GPU rendering software based on Unreal Engine and NVIDIA RTX technologies.
  4. Blender: An open-source 3D creation suite supporting the entire 3D pipeline.
  5. 3ds Max Design: A comprehensive 3D design, modeling, animation, and rendering solution.
  6. Maya: Software for 3D animation, modeling, simulation, and rendering.
  7. Divi: A visual page builder and website design software.
  8. Creo Parametric: A software for product design and development.
  9. Keyshot: A real-time 3D rendering and animation software.
  10. Webex Meetings: A video conferencing solution by Cisco.

These alternatives offer a range of functionalities from 3D modeling and rendering to video conferencing and collaboration tools. Users seeking different features or new software experiences may consider these options.

FAQ

What is Polycom and how are Poly & Polycom different from Plantronics??

Polycom was a company that specialized in video conferencing and telecommunication equipment. In 2018, the company merged with Plantronics to form Poly.
FAQ

Does Poly offer helpful technical support for its products?

Yes, Poly offers expert technical support for its products through its website and phone support.
FAQ

Can I return a product I purchased from Poly?

Yes, Poly offers a 30-day return policy for its products.
FAQ

When is the Poly's Tech Talk Video Conference?

It's on every Tuesday at 4PM ET.
FAQ

Poly Return Policy?

The return policy for Poly, as offered by the Poly Online Store managed by Digital River, includes a 30-day money-back guarantee. Products must be returned within this timeframe to qualify for a refund. For physical products that are in stock, cancellation may not be possible prior to shipment. If an order cannot be canceled, customers will be notified via email when the order is shipped. For downloadable products, immediate fulfillment means cancellation is not an option unless the purchase is a preorder. Refunds for digital products or orders that have already shipped can be requested according to the refund policy.

For returns, after the returned product(s) are received or a completed letter of destruction (ELOD or LOD) is submitted, the refund should appear in the customer's account within 5 to 7 business days. If the purchase was made using a method other than a credit card, bank details might be required to process the refund.

Regarding subscription services, canceling an auto-renewal plan will not affect the current subscription period. The service will continue until the end of the paid period. For monthly subscriptions, canceling auto-renewal means the subscription will not renew the following month, but the service will continue until then. For annual subscriptions, canceling auto-renewal means the subscription will not renew the following year, but the service will continue for the remainder of the year.

Expedited Shipping orders must total a minimum of $29.99 for free shipping to apply. Orders placed after 3 pm PST may not ship until the following business day. Tax-exempt orders are not accepted online.

Please note, the return policy specifics mentioned here are based on the information available and are subject to change. Customers should refer to the official Poly website or contact customer service for the most current policy details.

FAQ

How To Open A Poly Account?

To open an account on poly.com, follow these steps:

  1. Visit the Poly Lens Help website.
  2. Choose the option to Create an Account.
  3. Select one of the available sign-up options:
    • Sign up with Microsoft: Use an existing Microsoft account or create a new one.
    • Sign up with Google: Use an existing Google account.
    • Sign up with Apple: Use an existing Apple account.

After selecting the preferred method, follow the on-screen instructions to complete the account setup process. Ensure to have access to the email account used for sign-up, as it may be necessary for verification purposes. Once the account is created, log in to access the application and manage account settings.

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